Talkigent

Illustrative sample

The external proof layer.

Approved Voice evaluations only. Role labels instead of personal names, no phone numbers, no evidence quotes, and no coaching. Live packs are limited to named recipients the same way.

Request a live packPilot boundary

Privacy-safe sample · illustrative data · approved only

The authenticated review surface retains evidence; this pack deliberately does not.

Talkigent client pack

Example BPO

Example brand

Aug 1, 2026 – Aug 31, 2026

Generated Sep 1, 2026, 3:00 PM

These results were reviewed and approved by a manager. Coverage reflects the recorded interactions available for this reporting window. Evidence quotes and internal coaching are omitted from this deliverable.

Approved reviews

4

Pass rate

75%

3 of 4 approved reviews passed with a passing score of 80. Average score: 84.25.

Average approved score

84.25

Compared with the previous period

Same filters from Jul 1, 2026 – Jul 31, 2026

Approved
2 previously · +2 change
Pass rate
50% previously · +25 percentage points change
Average
80 previously · +4.25 change

Questions that need attention

QuestionScored answersMissedCritical misses
Was the account verified before a change was made?41 · 25%0
Was a next step confirmed before the call ended?41 · 25%0
Was the required disclosure read?40 · 0%0

Evaluation details

ApprovedAgentCampaignCardScore
Aug 6, 2026, 2:10 PMAgent AInbound support (example)Voice QA (example)92
Aug 12, 2026, 4:22 PMAgent BRetention (example)Voice QA (example)78
Aug 20, 2026, 11:05 AMAgent CInbound support (example)Voice QA (example)86
Aug 27, 2026, 6:40 PMAgent ARetention (example)Voice QA (example)81

Example BPO · Example brand · Sep 1, 2026, 3:00 PM